Thank you for visiting and shopping at Teckcase.com! The following are the terms and conditions that constitute our Shipping Policy.
**Please Note: If you have ordered more than one product then we may occasionally ship it separately as all of our products are shipped directly from the manufacturer**
At Teckcase Mobile Accessories, we value our customers and work hard to ensure your orders are processed and delivered quickly and reliably. Please review our shipping policy below.
Processing Time
Orders are typically processed within 1–3 business days after payment is received.
You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times
United States: Estimated delivery time is 1–2 weeks.
International Orders: Estimated delivery time is 1–3 weeks, depending on destination and customs clearance.
Please note: These are estimated timeframes and may vary due to factors outside of our control, such as carrier delays, customs processing, or holidays.
Shipping Costs
Shipping costs are calculated at checkout and may vary depending on your location and the size/weight of your order.
International customers are responsible for any customs duties, taxes, or import fees charged by their country.
Tracking Your Order
Once your order has shipped, you will receive an email with your tracking number.
Please allow up to 48 hours for tracking information to update.
Delays & Issues
While we strive to deliver within the estimated timeframes, unforeseen delays may occur. Teckcase Mobile Accessories is not responsible for delays caused by:
Customs clearance
Weather conditions
Carrier issues outside our control
If your order has not arrived within the expected timeframe, please contact our support team atsupport@teckcase.com so we can assist you.
Lost or Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery with photos of the product and packaging.
For lost packages, we will work with the carrier to resolve the issue.