Shipping Policy

Thank you for visiting and shopping at Teckcase.com! The following are the terms and conditions that constitute our Shipping Policy.

**Please Note: If you have ordered more than one product then we may occasionally ship it separately as all of our products are shipped directly from the manufacturer**

At Teckcase Mobile Accessories, we value our customers and work hard to ensure your orders are processed and delivered quickly and reliably. Please review our shipping policy below.

Processing Time

  • Orders are typically processed within 1–3 business days after payment is received.
  • You will receive a confirmation email with tracking information once your order has shipped.

Shipping Times

  • United States: Estimated delivery time is 1–2 weeks.
  • International Orders: Estimated delivery time is 1–3 weeks, depending on destination and customs clearance.

Please note: These are estimated timeframes and may vary due to factors outside of our control, such as carrier delays, customs processing, or holidays.

Shipping Costs

  • Shipping costs are calculated at checkout and may vary depending on your location and the size/weight of your order.
  • International customers are responsible for any customs duties, taxes, or import fees charged by their country.

Tracking Your Order

  • Once your order has shipped, you will receive an email with your tracking number.
  • Please allow up to 48 hours for tracking information to update.

Delays & Issues

While we strive to deliver within the estimated timeframes, unforeseen delays may occur. Teckcase Mobile Accessories is not responsible for delays caused by:

  • Customs clearance
  • Weather conditions
  • Carrier issues outside our control

If your order has not arrived within the expected timeframe, please contact our support team at support@teckcase.com so we can assist you.

Lost or Damaged Packages

  • If your order arrives damaged, please contact us within 7 days of delivery with photos of the product and packaging.
  • For lost packages, we will work with the carrier to resolve the issue.